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Aug 8, 2023
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3
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July Patch Notes: Open API, Webhooks, And More!

Is it really August already?! We made a lot of progress in July, including launching our open API and webhooks, improving product creation tools, and dozens of other improvements and fixes.
Fourthwall's Monthly Patch Notes Blog For July 2023

Table of Contents

This month we’re organizing the Patch Notes around the product teams (Core Platform, Memberships, Product Catalog, Mobile Apps, and Site Builder) that were responsible for releasing the new features and improvements. Let me know what you think of the new structure by messaging me @walkeriwilliams!

Core Platform Team

The Core Platform team is responsible for your admin dashboard and management experience, from payouts to inviting new team members. They also manage the checkout experience. Here are some highlights from July.

Open API and Webhooks

I am so so excited to announce the launch of our open API and webhooks, which you can check out at docs.fourthwall.com!

An open API will enable you to build unique experiences on top of our core platform – we’re so excited to see what you build and we plan on opening up more and more of the platform in the coming months.

If you have questions or requests for the API or webhooks, join us on Discord in the #API channel!

Screenshot of our API docs

Ability to edit live promotions

You can now edit promotions you’ve already created! This is another long-requested feature that the team was excited to be able to get done.

Screenshot of the promotions editing screen for a live promotion code

Memberships

We’ve been hard at work on improving the memberships experience. Here are a couple of July highlights:

Search posts and members

You can now search through your Members and Posts on your dashboard, making it faster and easier to manage your members’ experience.

Screenshot showing how searching the Members tab works
Screenshot showing how searching the Posts tab works

Improved support for vertical videos and images

Vertical videos and photos now look beautiful in the feed!

A demonstration of the new vertical video sizing
How vertical video is handled as your browser resizes
Screenshot showing a single vertical photo post in the memberships experience
A single (adorable) vertical image post
Screenshot of members experience showing multiple vertical photos in the same post
How multiple vertical photos look in a post (also adorable but I'm more of a dog person)

Ability to preview your Perks tab as your members will see it

You can now preview your Perks tab to see it exactly as your members do!

A demonstration of previewing the perks tab by different tiers

Product Catalog

The Product Catalog & Order Management team handles the entire Fourthwall.com/products experience, from the tools to design products all the way through to how orders are sent to manufacturers and shipped out to your customers.

New & improved artwork control in our product designer

You can now set an exact size (in cm or inches) for your art, duplicate artwork, and change the order in which your art appears (which artwork should be in the foreground/background).

These new controls are live today for many products (posters, pillows, etc.), and we’ll be making them available on all the products in the product catalog over the next month or two!

A demonstration of the new product design tools for setting exact artwork sizes

All products now have multiple photography angles

We added more mockups and angles of products for dozens of products in our catalog, with the goal of making sure every product has 3+ photography angles for you to use in your product listing.

Screenshot showing new product photography angles
Screenshot showing new product photography angles

Improved out-of-stock communication and visibility

We’ve made it easier for you to see which colors and sizes are out-of-stock (or completely discontinued) in our catalog, so you can have confidence that the products will work for you and your community.

Screenshot of the product catalog showing partially out-of-stock product
Screenshot of the product catalog showing a discontinued color

Mobile Apps

We know many of you primarily use our mobile apps (both iOS and Android) to manage your websites, and we’re continuing to make progress on making these experiences great. Here’s a quick recap of what the team got done in July:

Payment methods support

You can now manage your payment methods via the Fourthwall app! Both adding new payment methods and changing existing payment methods are supported!

An animated GIF showing someone adding a credit card on the Fourthwall mobile app

Editing live promotions is also available on mobile

Matching the new desktop functionality, you can now edit live promotions on mobile as well!

Site Builder

The Site Builder team is responsible for the tools you use to customize the look & feel of your website, as well as the rendering engine that actually brings it to life each time someone visits your site!

Major speed and reliability improvements

The Website Builder team spent the month doing deep engineering work to improve the reliability and speed of our website rendering engine. The results were amazing, including a 30% improvement for load speeds as well as better support and load speeds for shops with 1,000+ products (yes, there are a few folks who have now crossed into having thousands of products on their shop).

... and that's a wrap for July! Look out for some big announcements in August, we've got a couple big product launches coming as we gear up for the holiday season.

Design & sell custom products

Multiple designs being placed onto a sweatshirt/jumper/crewneck and then being shown as a mockup image
4.6
(766+ seller reviews)
Fourthwall is the best way to create your own premium quality products to sell to your online audience
Premium quality. Fast shipping. No minimums.
Multiple designs being placed onto a sweatshirt/jumper/crewneck and then being shown as a mockup image

Build your brand. On your terms

Browse our product catalog

Choose from hundreds of premium products you can design and sell instantly
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Frequently asked questions

How much does it cost to use Fourthwall?

There are no monthly fees, no upfront costs, and no contracts to use Fourthwall. You set your prices and choose your own margins. Here is how our pricing and splits work when you sell:

  • Products from our product catalog. All products in our product catalog have a publicly listed flat fee, which gets deducted from the selling price you set. There are no extra percentages/margins. You keep 100% of profits.
  • Products you ship yourself. No fee (0% fee)
  • Digital products. 3% flat fee
  • Subscription memberships. 5% flat fee

Additionally, all US-based credit card transactions have an added 2.9% + $0.30 payment processing fee (same as Shopify). Fees vary for PayPal and other providers. Learn more.

How much money do I make on sales from the Fourthwall catalog?

Product costs are listed directly in our product catalog.

If a t-shirt is listed in our catalog at a $10 cost, we will automatically deduct that amount from your profits whenever you make a sale. You can sell products for any price you want.

For example, if you sell the shirt for $22, you'll make $12 in profit on each unit sold. If you sell it for $50, then you'll make $40 in profit on each unit sold.

Does Fourthwall ship worldwide?

Yes! Fourthwall works with manufacturing & fulfillment partners around the globe in the US, UK, EU, Canada, Mexico, Australia, and Japan.

Shipping rates are dynamically determined by the size of package and destination. We work with most major carriers and pass through the true cost of shipping. That means that you can offer low-cost, fast shipping to your fans. Most items have a delivery window of 5-8 days.

Be sure to browse our product catalog to find products that are fulfilled out of your target regions to provide the fastest & cheapest shipping for your community.

Does Fourthwall handle sales tax?

Fourthwall operates as the "Merchant of Record", which means that we're responsible for handling all sales taxes. This includes nexus registration, collecting sales tax, and remitting this to US states & other countries.

That way you can focus on designing products and promoting your shop, not taxes.

Can I connect a custom domain to Fourthwall?

Yes. You can connect a custom domain or subdomain on Fourthwall. Learn More.

Does Fourthwall offer artwork & design support?

If you need help finding an artist or designer, check out our design community.

This is a vetted network of exceptional designers that can help you make great quality designs for your audience. We also recommend tools like Canva or Kittl.

Does Fourthwall provide customer support for my orders?

Yes. For any product from our product catalog, we'll handle all customer support for you.

From answering general order questions to making address changes, our team is there to ensure that your buyers are treated with the same level of care that you would personally give them. We have a 12-hour or less average reply time, including nights and weekends.

For any items that you source on your own and ship from home, however, you'll need to do customer support.

Can you show me examples of storefronts on Fourthwall?

Yes! Over 200,000 sellers use Fourthwall to power their storefronts. This includes creators, podcasters, artists, musicians, startups, non-profits, and more.

Get inspired and browse all examples sites.

What integrations does Fourthwall have?

Fourthwall supports many free integrations, including:

  • YouTube Product Shelf (Merch Shelf)
  • TikTok Shop
  • Facebook and Instagram Shopping
  • Twitch Product Gifting
  • StreamElements and Streamlabs stream alerts
  • Zapier
  • Klaviyo
  • Mailchimp
  • And many, many more

See all apps & integrations.

Are there any requirements to join Fourthwall?

There are no requirements to join Fourthwall! Sign up now.