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←  Fourthwall Blog
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May 15, 2023
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3
min read

Grow With Confidence: Team Roles and Permissions

Safely grow your business with Roles and Permissions
New Roles and Permissions feature from Fourthwall: Invite a new team member

Table of Contents

Bringing a new team member aboard can be a great way to grow your business, whether it’s design help, customer support, or even fulfillment support that you need.

Today we’re excited to announce that we’re making it easier than ever to grow your team, with our new Roles and Permissions feature that lets you control what team members can view and edit in your account.

This means you can now invite a new design partner to your team without worrying that they’d be able to see your sales or might change your payout details, so you can spend less time managing and more time focused on your community.

To customize your team’s permissions, simply log into your admin dashboard and go to Settings → Team. The next time you invite a team member to your account you’ll also be able to choose what role you’d like them to have.

Here’s a full list of the roles you assign today:

Super Admin
Full admin privileges, including the ability to add and remove other super admins.

Manager
Full admin privileges except for the ability to add and remove super admins and changing payout details.

Customer support
Can view, edit, cancel and refund orders. Cannot view analytics, invite admins, or make changes to payouts.

Designer
Can design products and tweak website design. Cannot view analytics, order details, or make any other changes.

Fulfillment support
Can view, edit, cancel and refund orders. Cannot view product details, analytics, invite admins, or make changes to payouts.

The "Invite new team member" modal within the Fourthwall dashboard, where you can easily select roles for new members of your team.

We hope you love the new functionality and this is just one more step towards our goal of being the best possible platform for creators and their communities. If you have any questions, thoughts or feedback please feel free to share it on Discord or by tweeting at us @FourthwallHQ or me directly @walkeriwilliams.

Thank you for trusting us to be your partner!

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Browse our product catalog

Choose from hundreds of premium products you can design and sell instantly
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Frequently asked questions

How much does it cost to use Fourthwall?

There are no monthly fees, no upfront costs, and no contracts to use Fourthwall. You set your prices and choose your own margins. Here is how our pricing and splits work when you sell:

  • Products from our product catalog. All products in our product catalog have a publicly listed flat fee, which gets deducted from the selling price you set. There are no extra percentages/margins. You keep 100% of profits.
  • Products you ship yourself. No fee (0% fee)
  • Digital products. 3% flat fee
  • Subscription memberships. 5% flat fee

Additionally, all US-based credit card transactions have an added 2.9% + $0.30 payment processing fee (same as Shopify). Fees vary for PayPal and other providers. Learn more.

How much money do I make on sales from the Fourthwall catalog?

Product costs are listed directly in our product catalog.

If a t-shirt is listed in our catalog at a $10 cost, we will automatically deduct that amount from your profits whenever you make a sale. You can sell products for any price you want.

For example, if you sell the shirt for $22, you'll make $12 in profit on each unit sold. If you sell it for $50, then you'll make $40 in profit on each unit sold.

Does Fourthwall ship worldwide?

Yes! Fourthwall works with manufacturing & fulfillment partners around the globe in the US, UK, EU, Canada, Mexico, Australia, and Japan.

Shipping rates are dynamically determined by the size of package and destination. We work with most major carriers and pass through the true cost of shipping. That means that you can offer low-cost, fast shipping to your fans. Most items have a delivery window of 5-8 days.

Be sure to browse our product catalog to find products that are fulfilled out of your target regions to provide the fastest & cheapest shipping for your community.

Does Fourthwall handle payment processing?

Yes! Fourthwall operates as the "Merchant of Record" and automatically supports the following payment methods on checkout:

Does Fourthwall handle sales tax?

Fourthwall operates as the "Merchant of Record", which means that we're responsible for handling all sales taxes. This includes nexus registration, collecting sales tax, and remitting this to US states & other countries.

That way you can focus on designing products and promoting your shop, not taxes.

Can I connect a custom domain to Fourthwall?

Yes. You can connect a custom domain or subdomain on Fourthwall. Learn More.

Does Fourthwall offer artwork & design support?

If you need help finding an artist or designer, check out our design community.

This is a vetted network of exceptional designers that can help you make great quality designs for your audience. We also recommend tools like Canva or Kittl.

Does Fourthwall provide customer support for my orders?

Yes. For any product from our product catalog, we'll handle all customer support for you.

From answering general order questions to making address changes, our team is there to ensure that your buyers are treated with the same level of care that you would personally give them. We have a 12-hour or less average reply time, including nights and weekends.

For any items that you source on your own and ship from home, however, you'll need to do customer support.

Can you show me examples of storefronts on Fourthwall?

Yes! Over 200,000 sellers use Fourthwall to power their storefronts. This includes creators, podcasters, artists, musicians, startups, non-profits, and more.

Get inspired and browse all examples sites.

What integrations does Fourthwall have?

Fourthwall supports many free integrations, including:

  • YouTube Product Shelf (Merch Shelf)
  • TikTok Shop
  • Facebook and Instagram Shopping
  • Twitch Product Gifting
  • StreamElements and Streamlabs stream alerts
  • Zapier
  • Klaviyo
  • Mailchimp
  • And many, many more

See all apps & integrations.

Are there any requirements to join Fourthwall?

There are no requirements to join Fourthwall! Sign up now.